Clinical Medical Assistant

Medical Assistant

Job Summary

The Clinic Medical Assistant works with the assigned physician to provide cohesive and seamless care to patients. This includes checking patients in, obtaining pertinent health and social histories, medication documentation, teaching, and follow-up. The medical assistant will also arrange for lab and any diagnostic testing, referrals, or social support appointments.

Essential Duties

• Patient assessments, counseling and education.
• Procedure scheduling.
• Screen, route and assure timely follow-through of all lab and test results.
• Provide concise communication of patient medical problems and questions to the physician.
• Communicate and reinforce physician instructions to patients.
• Interact in a positive, supportive, professional manner with physicians.
• Assist with review of patient charts for completeness prior to appointments.
• Assist with referrals and authorizations as needed.
• Accurately take and record vital signs.
• Accurately document pertinent medical data collection.
• Perform ancillary patient services per protocol.
• Notate billable procedures and supplies provided/used during the patient visit.
• Call, room and prep patients for appointments as needed.
• Provide assistance for minor procedures.
• Coordinate patient procedures scheduling and education with the hospital.
• Assist with accurate medical necessity diagnosis coding for diagnostic testing.
• Adhere to all hospital and clinic policies and procedures.
• Interact with the public and staff in a professional, courteous and supportive manner.
• Maintain a safe, neat and clean work environment.
• Provide secondary support for the triage nurse as needed.
• Perform other duties as assigned by the manager.

Qualification Requirements

Education and License

• High School Diploma or GED (required).

Certifications

• Medical Assistant Certification (preferred).
• Current BLS, or ability to obtain within 60 days of hire.

Experience

• Clinic Medical Assistant experience (preferred).

Additional Qualifications

• Excellent computer skills.
• Ability to operate clinical and office equipment.
• Excellent verbal communication, reading, and math skills required.
• Communicates problems and follows problem-solving processes.

Work Environment

Works indoors in an air-conditioned environment. This position requires interaction with potentially demanding people, possible alternating periods of desk work and extended periods of standing and/or walking, including assisting with transfers, wheelchair transport, and positioning patients. Patient care includes occasional to frequent contact with potentially contaminated body fluids employing the proper use of protective equipment and disinfectants.

Physical Demands

Frequent use of computer and phone, and other standard office machines. Must be able to stand, sit, stoop, twist, kneel, reach, push, pull using proper body mechanics and move/lift varying amounts of weight to a maximum of 50 lbs.

Benefits

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance