Lower Umpqua Hospital Financial Services
Lower Umpqua Hospital ensures that all patients receive high-quality care in an environment free from discrimination and abuse. We provide most services to our patients without regard to their ability to pay. We understand that medical billings can be complex and difficult to read. Our patient account representatives are available to help explain your bill, answer billing or insurance questions arrange payment options and provide financial assistance applications.
Lower Umpqua Hospital has published its chargemaster to comply with new Centers for Medicare & Medicaid Services (CMS) rules, which went into effect on January 1, 2019, requiring all hospitals in the United States to publish their standard list of charges.
A new Price Transparency tool is in development and will be coming soon. This will also comply with the new rules from CMS.
A chargemaster is a comprehensive list of charges for each inpatient and outpatient service or item provided by a hospital.
It’s important to note, a chargemaster reflects standard charges billed to payors, whether commercial, government, or self-pay – not your out-of-pocket costs. This is because your out-of-pocket costs are ultimately based on your:
- Individual health plan benefits
- Medical situation
- Unique treatment plan
We are committed to providing price information to our patients. Lower Umpqua Hospital provides individualized cost estimates for all services, upon request.